Privacy Policy

1. Who We Are

Best Planner ("we," "us," "our") operates the website bestplanner.org. We are a digital products business selling downloadable PDF planners and organizational tools. For privacy inquiries, contact us at [email protected].

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, subscribe to our newsletter, or submit a form, we collect your name and email address. We do not collect payment card information directly — all payments are processed by Gumroad, which has its own privacy policy.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address (anonymized where required), browser type and version, operating system, referring URL, pages visited, and time and date of your visit. This information is collected through cookies and similar technologies as described in our Cookie Policy.

2.3 Information from Third Parties

If you purchase through Gumroad, Gumroad may share limited order information with us (such as your email address) for order fulfillment and customer service purposes. We do not receive your full payment details.

3. How We Use Your Information

We use your personal information for the following purposes, each supported by a lawful basis under GDPR:

4. Cookies and Tracking Technologies

We use cookies to operate the site and, with your consent, to analyze traffic. You can manage your cookie preferences at any time using the consent banner or by visiting our Cookie Policy. You may also withdraw consent at any time by clearing your browser cookies and revisiting the site.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service providers: We use Gumroad for payment processing and digital delivery, and may use email service providers for newsletters. These parties process data only on our behalf and are bound by data processing agreements.

Legal requirements: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Best Planner or others.

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. International Data Transfers

Best Planner is based in the United States. If you are visiting from the European Union, United Kingdom, or other regions with data protection laws, please note that your information may be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with applicable law, including relying on Standard Contractual Clauses where required.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months. Analytics data is retained in anonymized or aggregated form.

8. Your Rights

8.1 Rights Under GDPR (EU/UK Residents)

If you are located in the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:

Right of access: You may request a copy of the personal data we hold about you. Right to rectification: You may request correction of inaccurate data. Right to erasure ("right to be forgotten"): You may request deletion of your personal data, subject to certain exceptions. Right to restriction of processing: You may request that we limit how we use your data. Right to data portability: You may request your data in a structured, machine-readable format. Right to object: You may object to processing based on legitimate interests or for direct marketing. Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8.2 Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you the following rights: the right to know what personal information we collect, use, disclose, and sell; the right to delete your personal information; the right to opt out of the sale of your personal information (we do not sell personal information); the right to non-discrimination for exercising your rights; and the right to correct inaccurate personal information.

To submit a CCPA request, contact us at [email protected] or use the contact form on our website. We will verify your identity before processing your request.

9. Email Communications (CAN-SPAM Act)

If you subscribe to our newsletter, we will send you emails about planning tips, new products, and promotions. In compliance with the CAN-SPAM Act, every marketing email we send will clearly identify Best Planner as the sender, include our physical mailing address, include a clear and conspicuous unsubscribe link, and honor opt-out requests within 10 business days. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at [email protected].

10. Children's Privacy

Our website is not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

For privacy-related questions, to exercise your rights, or to submit a complaint, contact us at:

Best Planner
Email: [email protected]
Website: bestplanner.org/contact